My hospital is a client of EHR. As a CM, we use EHR as our secondary advisory PA (cause we don't really have one). The products that we use include admission/continued stay/readmission/procedures reviews. We usually fax them written records and EHR has access to our EMR to chart review. They are always nice whenever I talk to them on the phone, including the physicians. So as a client, I like them. They also provide education as well, especially physicians who respond to my referrals. I would love to work for EHR some day when I am more seasoned! Are you in PA or elsewhere?