Re: CM/UM job questions?
Oh yes Morley....that's my product. I work with it, in some way or another 40-50hrs a week!
Of course, I am partial, but I think you're going to find it a help. I'm going to assume you're using it mostly for UM and Discharge planning?
There are a lot of features, but mostly what you'll probably use are the UM/DCP screens. Your hospital ADT system should pre-populate demographics, MD, Dx, Payors, Procedures and/or DRG info. The great thing about having the ADT feed, is that we match patients and add their encounters as they happen. You can create encounters for Inpatient, Outpatient, ER, Observation, Ambulatory care, etc....any one or two types, or all. Since we match the patients, when Mrs Jones comes in for the third time, you'll know it as an alert can be sent to you. And, when you check her record, you'll find any of the resources, payors, etc you used in her previous admissions. On the Payor screens you can record your contacts. Denial screens can be set up with general dollar amounts, so you can calculate cost savings.
There are assessments for DCP, places to record what resources you use for your patient, places to record avoidable days, denials, etc. If you are also licensed with McKesson, you'll also be able to use their InterQual program to record IS/SI/DC, etc to justify the admission. Each plan can be printed. You can also (if your facility is set up for it) transmit the DCP back to your facility via HL7 feed, in either Text or HTML, for placing in the charts, sending to the doc, etc. For the feed, any changes to the encounter captured on the plan....like disch dates, DRG info....will trigger a new doc to be sent.
There is a learning curve, but I think once you get the hand of it, you'll love it! Actually, I'd LOVE to hear about your experiences. I hear all the good from Client Services, and of course the bad when something goes wrong (not too often, thankfully) but other than our initial clients, I've not talked to any other users.
Our latest and next release is the QM product. We used the CMS/JCAHO quality initiatives to build a screen where you answer questions about each initiative, which can then be reported. Our first release was the basic program, but the full release due out in the spring will gove you the capability of creating your own quality initiatives.
I am very passionate about our product.....can you tell? I test the ADT feeds (in and outbound), McKesson's product interface, and the new QM product. Other screens too, but these 3 are mine alone. I've helped design almost all the screens, workflows, etc. When I started we had less than 100 screens. Now we have almost 800....I think we'll be well over 800 with our next release. Have you visited our web-site?
http://www.a4healthsystems.com/edis/canopy/
We were purchased by A4 this past January. They seem to be a very good company. They have several other products, Electronic Medical Records, a product for the ER....but I have to admit, I don't know anything about them.
OK....I'll stop for now. Please do let me know what you think....good or bad, we DO want to hear it! And who knows, maybe you'll back me up on a couple of my pet peeves!
Cindy
CM/UM job questions?
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