difficult staff member

[cleo]

I recently accepted a position as a clinical leader and have one very difficult staff memeber. This person is a complainer, passive aggresive, back stabber. I can't tell you the hoops I've jumped through to communicate my feeling and concerns.

Nothing in my bag of tricks has worked.

with this person.

Does anyone else out there have a person on their staff like this? Any suggestions on how to deal more effectivly with this type of personality?

thanks for the advise, cleo

[chartleypj]

Cleo,

Recently I attended a seminar on leadership offered by Vivian Biggers, RN. entitled Survival Skills for the Charge Nurse. It was very helpful. I'm sure she must have a website though it is not on my handout.

I have been in a leadership role for almost nine months now and it has been a challenging eye-opener. I've worked with the same staff for many years prior to taking this leaderdhip role; this added to the challenge.

I wish I had an answer as to what to do with passive-aggressive complainers who try to sabotage the flow of the day. After nine months there is still at least two RN's playing these games where I work.

I have a lot of support from my nurse manager who deals with these nurses when the situation warrants.

I would say what helps me most is staying true to doing what is best for the patient, adhering to AORN recommened practices (for the department I work in ) and having a sense of humor about some of the "stuff" I have no control over.

Good luck,

Paula