Ensuring you receive the email you request from allnurses.com
If you use a spam-filter provided by your ISP (E.g., aol.com, earthlink.net, comcast.net, bellsouth.net) or mail services (ex., Hotmail, Yahoo! Mail) you may not receive legitimate email from allnurses.com --like our email newsletter (Nurse-zine), or notifications about the discussion topics you subscribe to, renewals, etc.
To make sure that allnurses.com mail is not deleted or filtered into a "junk" or "bulk" folder, please add the allnurses.com domain to your list of trusted senders/your address book/contact list (in your e-mail software) and to your ISP/mail service's whitelist:
This should ensure that you will receive whatever e-mail you need, including replies to threads (nursing topics) and other important correspondence .
(Remember: allnurses.com only sends e-mail that you request.)
We regret the added step for you, but realize the pain of spam for everyone.
How do you add the allnurses.com domain to your "white list"?
That varies from ISP/mail service to service...
Hotmail (or MSN):
Place the allnurses.com domain on what they call your Safe List. The "Safe List" can be accessed via the "Options" link, situated to the far right of the main menu tabs.
Place the allnurses.com domain in your Address Book. Check AOL help for details, if necessary.
Different versions have different features. For example in version 7.0, go to Keyword Mail Controls -- after you select your screen name and left-click on "Customize Mail Controls For This Screen Name," enter the allnurses.com domain in the section "exclusion and inclusion parameters."
For AOL version 8.0, select "Allow email from all AOL members, email addresses and domains." Then left-click on "Next" until the Save button shows up at the bottom. Left click on "Save."
If our e-mail is filtered to your 'bulk' folder, open the message and click on the "This is not spam" link next to the "From" field.
You can also create a "filter" at Yahoo that sends your Solo-E.com e-mail into your Inbox and not the Junk/Bulk Mail folder. Here's how...
Other Mail services/ISPs:
- Open your Yahoo e-mail. Left-click on "Mail Options" (right side of your screen). In the right hand column, under "Management," left-click on "Filters." And then, left-click on "Add Filter."
- Call this filter allnurses.com.
- See where it says... "if all of the following rules are true ..."? Go to the top row labeled "From header," choose "contains" in the drop-down menu and type in "@allnurses.com".
- At the bottom, choose "Inbox" from the drop-down menu where it says "Move the message to:"
- Finally, left-click on the "Add Filter" button.
Each mail service is a little different, but the idea is the same. And if you are using the mail service provided by your own local ISP, they will have their own whitelisting procedures. If you can't find how to add the above domains to a whitelist, try moving the message from the Junk folder to your 'inbox' or forwarding the message to yourself (if you're getting it at all, that is).
E-mail software (ex., Outlook, Eudora, etc.): Most software has both a whitelisting feature and the ability to create a filter to accept and file incoming e-mail. Filters are easy to create -- you just create one that files incoming e-mail which has an address that CONTAINS "@allnurses.com" into a folder you set up for this purpose.
If e-mail continues to be filtered out, call or e-mail your ISP's tech support or and specifically ask how you can be sure to receive all e-mail from allnurses.com
If your e-mail software has its own built-in spam filter or if you are using a third-party spam filter, you will have to indicate to the filtering software to accept allnurses.com mail. The basic concept is the same--you will either add the allnurses.com domain to some kind of a white list (or a "good list" or similar name) or click to indicate that mail filtered into a "Junk" folder is not junk, etc.
Hope this helps.