Not getting e-mail notices for subscribed threads

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  1. This is a discussion on Not getting e-mail notices for subscribed threads in allnurses.com Design/Layout Feedback, part of Information Center ... Is anyone else having problems not being notified when new comments are made to subscribed threads...

    by Jan 1, '12
    Is anyone else having problems not being notified when new comments are made to subscribed threads or threads they have participated in? In my settings, I selected "instant' updates.

    Also, not getting the daily update on forums I subscribe to, like Pets, Off-topic, Politics, etc. I tried unsubscribing, then re subscribing, but no change. This only happens in Break Room forums. The couple nursing forums I subscribe to are fine.

    Is it just me, or a bug. I'll be patient. Thanks.
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    by Anxious Patient Jan 1, '12 1:11 pm
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  2. 6 Comments so far...

  3. Admin
    Jan 1, '12 by
    We'll get our Site Administrator to look into this. Thanks for the report.
  4. Jan 14, '12 by
    Quote from Anxious Patient
    Is anyone else having problems not being notified when new comments are made to subscribed threads or threads they have participated in? In my settings, I selected "instant' updates.

    Also, not getting the daily update on forums I subscribe to, like Pets, Off-topic, Politics, etc. I tried unsubscribing, then re subscribing, but no change. This only happens in Break Room forums. The couple nursing forums I subscribe to are fine.

    Is it just me, or a bug. I'll be patient. Thanks.

    Yes, I'm also having this problem. All my subscribed threads are set to daily email but I haven't received any updates since the upgrade.
  5. Admin
    Jan 14, '12 by
    If you are not returning to the site on a daily basis, this could be the reason. If you are, we'll kick up to our Tech Admin again.
  6. Jan 14, '12 by
    Quote from sirI
    If you are not returning to the site on a daily basis, this could be the reason. If you are, we'll kick up to our Tech Admin again.
    Is this something new? In the old version, I didn't always go to the site if I saw there were no new threads, but still got my daily notices. So now, I have to manually access the forums I'm interested in. And it shows I am indeed bookmarked. *sigh*

    Isn't it curious my problem of not getting notices, even on threads I posted to, are just with the BreakRoom forums. The nursing forums (and this design/feedback) come through fine. Also, have cleared cache, history, etc. and always check spam folder.

    Thanks for your diligence in answering everybody's concerns.
  7. Admin
    Jan 14, '12 by
    Things you may want to check...

    Have you confirmed that the forum is indeed set for email? Check your Favorites

    Do the same thing with your bookmarked threads. Check Bookmarks

    Another thing you can check is your SPAM/DELETE folder...
    Any email filtering rules that you may have previously set - We are no longer associated with allnurses-central; changed to allnurses-breakroom.com
    Last edit by Joe V on Jan 15, '12 : Reason: added breakroom site name
    NRSKarenRN likes this.
  8. Admin
    Jan 14, '12 by
    All prior settings need to be rechecked and added again post 12/29/11 upgrade date.
    Since 2 weeks data was corrupted, some threads may have broken links and one needs to re-subscribe/bookmark thread,

    ALL breakroom threads need to be bookmarked again since web address of sister site changed.