Computer problems at work...

  1. 29
    How does your work place react when computers go down? Do you have any stories to share?



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    Last edit by Joe V on Mar 4, '12 : Reason: ..
    DebCRNBSN, nursegirl33, Lev <3, and 26 others like this.
  2. 14 Comments so far...

  3. 6
    In my last facility, it was no problem at all if the computes went down: we were strictly paper charting and MARs
    nattycatt, brian, Joe V, and 3 others like this.
  4. 6
    "computer problems" I wouldn't know anything about that ...says the Informatics Nurse, LOL
    NRSKarenRN, Guttercat, Joe V, and 3 others like this.
  5. 5
    Those can't be Nurses The frantic are usually doctors who shout out "make this thing work!"
    KiwiLPN, rninformatics, Guttercat, and 2 others like this.
  6. 2
    Haha well this depicts my unit perfectly
    nattycatt and Joe V like this.
  7. 3
    First of all, In your scenario, would fax machines still be working? Because that would simplify getting orders off to the appropriate departments.

    I was such a "dinosaur". I started my RN career when we had no computers; all orders were entered by hand, and nurses drew all the lab in our NICU. Including and made our own slides when drawing a CBC. When our computers went down once, it was a colossal mess. We still had our paper order sheets, and the unit secretaries hand-enterd each patient's lab draw orders. Doctors' med. orders were carried to the pharmacy by our PCTs, and nutrition orders were called to Dietary.

    I worked briefly on our hospital's telephone triage line when the hospital computers went down one night. They were down for 7 hours. We hand-entered all calls, fax information, etc. Then we called the families back, and again hand-wrote everything pertinent. We had hard-cover copies of all the protocols we used, and we referred to them for the appropriate guidelines and responses to give.

    I was working with another RN @ the time. She told me that we would turn over all the handwritten entries to the day shift Coordinator, and she would transcribe them when the computers came back online. Well they did come back on 2 hours before the end of our shift, so I volunteered to start transcribing all our calls into the computers, since we weren't busy at the time.

    The thanks I got? The RN I worked with told the day shift coordinator I typed too slowly, and she didn't understand why it took me so long to type in the calls. We had about 20 calls that I transcribed. oh well.
    Last edit by Joe V on Mar 5, '12 : Reason: spacing
    nattycatt, Joe V, and efiebke like this.
  8. 2
    I LOVE computers. . . hate them at work. We have a "Down Time" set-up which is basically all of the paperwork that we USED to use B.C. (Before Computers). The problem with this is that the paperwork (charting forms, MARs, Lab slips, etc.) in the "Down Time" bin is usually not complete and/or up to date. UGH!! Needless to say, our hospital does NOT fair well when the computer system goes down. This cartoon does a WONDERFUL job visually describing how we all react when the system does go down.

    YIKES!!!!
    twinkletoes53 and Joe V like this.
  9. 6
    In my experience, when the computers go down, all the patients get real nursing care and spa treatment because the nurses have so little to do without all that double-charting.
  10. 2
    undoubtedly, the moment computers are down we have to depend on the good old paper & pencil in order to triage patients. however, it's total chaos for everyone involved. unquestionably, we are so depended on this technology that at times i wonder. needless to say, all medical records are accessible, therefore, our facility looks just like the cartoon...lol
    twinkletoes53 and Joe V like this.
  11. 2
    Quote from gitanorn
    undoubtedly, the moment computers are down we have to depend on the good old paper & pencil in order to triage patients. however, it's total chaos for everyone involved. unquestionably, we are so depended on this technology that at times i wonder. needless to say, all medical records are accessible, therefore, our facility looks just like the cartoon...lol
    i meant to say all medical records are inaccessible when computers are down in addition, i'm sure i'm not the only one that goes through the following with patients, even after you tell them that the system is down they say " oh! okay, well my appointment was for 8:00am and i came fasting, do i need labs? please check the computer
    twinkletoes53 and Joe V like this.


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